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If you're having trouble, please read through the FAQ to see if your question has already been answered.

Otherwise, there are two ways to contact the Kitty Pawp Support Team:

  • In-game: Tap the pink Settings button in the lower right-hand corner, then tap on About, and then Support. An email will appear with some pre-filled information related to your device. This information will help the support team track down your issue.
  • Manually by Email: Alternatively, players can manually send a support request to support@freezetag.com

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